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CUSTOMER SUCCESS

How a Tier 1 Europe bank transformed scenario tuning.

Reform's Digital Twin created a secure environment to test, optimise and validate AML scenarios outside production-turning a fragmented tuning process into measurable, defensible performance.

EFFICIENCY GAIN
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In risk detection
EFFICIENCY GAIN
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In risk detection
EFFICIENCY GAIN
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In risk detection
SAVED
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M+
In investigation workload
SAVED
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In investigation workload
SAVED
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M+
In investigation workload

AUDIT-READY

AUDIT-READY

END-TO-END SERVICE

END-TO-END SERVICE

Across every tuning decision

Across every tuning decision

THE CHALLENGE

An inconsistent tuning process was limiting performance.

Over time, scenario configurations and thresholds had become fragmented. High alert volumes, limited auditability and slow validation cycles created unnecessary operational effort.

HIGH ALERT
VOLUMES

HIGH ALERT
VOLUMES

HIGH ALERT VOLUMES

Too many non-productive alerts.

INCONSISTENT THRESHOLDS

Different approaches across scenarios.

LIMITED
AUDITABILITY

LIMITED AUDITABILITY

Tuning decisions were difficult to evidence.

SLOW
VALIDATION

SLOW VALIDATION

Changes moved slowly across teams.

THE APPROACH

A structured path from baseline to validated change

Reform combined a secure Digital Twin environment with a repeatable ATL / BTL tuning methodology.

01

Reconstruct

Mirror existing scenarios, thresholds and historical outcomes.

02

Test & Optimize

Compare configurations safely outside production.

03

Validate & Transfer

Document decisions and equip bank teams to repeat the process

01

Reconstruct

Mirror existing scenarios, thresholds and historical outcomes.

02

Test & Optimize

Compare configurations safely outside production.

03

Validate & Transfer

Document decisions and equip bank teams to repeat the process

01

Reconstruct

Mirror existing scenarios, thresholds and historical outcomes.

02

Test & Optimize

Compare configurations safely outside production.

03

Validate & Transfer

Document decisions and equip bank teams to repeat the process

BEYOND THE NUMBERS

Change that continues
after delivery

REGULATORY DEFENSIBILITY

HIGH ALERT VOLUMES

A complete audit trail supports every scenario decision.

OPERATIONAL EFFICIENCY

Less manual effort dedicated to tuning and optimisation.

KNOWLEDGE TRANSFER

LIMITED AUDITABILITY

LIMITED AUDITABILITY

Bank teams can maintain and repeat the methodology.

FOUNDATION FOR TRANSFORMATION

SLOW VALIDATION

A scalable framework for continuous improvement.

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